Featured Article

Maintenance Organizational Models

By: Guillermo Salazar • 09 June 2025

How to Do More With Less?

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Maintenance is the most visible part of the resident experience—and often the most painful. From delayed responses to unclear timelines, it doesn't take many missteps for trust to erode.

Choose One: Centralization or Resident Experience?

By: Guillermo Salazar • 09 June 2025

Why Smart Operators Are Ditching the Either/Or Mindset—and Designing Teams That Scale Experience

Our mission is to simplify the homeowners & home builders customer experience. Let Iris do the work.

How John Carlson and the Mark-Taylor Team Turn Listening, Trust, and Culture into a Growth Engine—One “Hell Yes” at a Time

How Jonna Smith built PeopleZest by aligning her business with her values—and why “Hell Yes!” starts with courage, clarity, and a whole lot of heart.

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