Leading companies trust ICwhatUC
Reduce costs. Increase revenue.
- 90%
- reduction in service cost
- 60%
- reduction in truck rolls
- 5X
- more quotes
- 100%
- eliminate wasted trips
- 30%
- reduction in miles driven
- 22%
- increase first fix time
How it works
ICwhatUC is a data-powered virtual work platform that uses video and analytics to simplify remote service.
Your customer calls you for assistance or an estimate
You send an sms message to start a video session
With a single tap, you can see what your customer sees through our virtual work platform
Add mark-up to videos and guide customers through our AR tools
Your entire team can review videos and insights via the cloud-based dashboard
Delight customers by solving simple problems with expert guidance over video.
Acquire new business in minutes without complex scheduling or long trips.
Leverage your expertise by providing junior technicians real-time access to your experienced team.
Trusted by reputable organizations
How your business can take advantage of the boom in virtual work
We examine mobile service in North America and the increasing role of virtual delivery.
Where we help
Customer service
- Simple, one-click access
- Solve problems in real time
- Branded customer experience
Sales
- Accurately assess a job in minutes
- Eliminate long drives
- Reduce risk with contactless estimates
Field service
- Reduce costly field calls
- Improve your time to resolve
- Provide customers contactless service
Who's talking about us
Book a demo
We’d love to show you how it works. Get in touch – we’ll show you how our software suite can help transform your business.