Leading companies trust ICwhatUC
Reduce costs. Increase revenue.
- reduction in service cost
- reduction in truck rolls
- more quotes
- eliminate wasted trips
- reduction in miles driven
- increase first fix time
How it works
ICwhatUC is a data-powered virtual service platform that uses video and analytics to simplify remote service.
Your customer calls you for support
You send an SMS message to start a video session
With a single tap, you can see what your customer sees through our virtual service platform
Guide customers with our in-session features and capture data from each interaction
Your entire team can review videos and insights in the cloud-based dashboard
The leading virtual service platform for enterprise
Improve productivity, safety, and cross-organizational collaboration with virtual service.
Our data analytics engine does the heavy lifting for you. Become more data-driven by tracking trends in your data.
Become more customer-centric by offering them the personalized, on-demand experience they desire.
Where we help
- Respond to customers from anywhere
- Branded customer experience
- Holistic view of customer journey
- Quickly estimate and win new deals
- Reduce costly trips to site
- Improve marketing personalization
- Quickly diagnose and resolve issues
- Easily track trends and patterns
- Reduce and automate manual write-ups
Book a demo
We’d love to show you how it works. Get in touch – we’ll show you how our software suite can help transform your business.