Visit the IrisCX exhibit at PCBC 2024, taking place at the Anaheim Convention Center, California, on June 19-20. Secure special PCBC pricing by booking your meeting before the conference!
Reserve Now

By: Eradj Khaidarov • 26 April 2024

Transform Your Customer Service with IrisCX: A Complete Task & Reporting Solution!

Share
🚀 Discover how IrisCX revolutionizes task management and reporting in our latest demo. Learn how you can customize task statuses, easily assign tasks, and utilize powerful reporting tools—all from one intuitive platform. Perfect for warranty coordinators and service managers, this demo showcases:1️⃣ Customizable Task Statuses - Configure "Assigned to Trade" and "Customer Education" statuses to differentiate types of issues and tickets. 2️⃣ Enhanced Search Capabilities - Quickly find tasks by customer address, even if multiple entries come from different individuals. 3️⃣ Real-Time Task Management - Set due dates, update statuses, and assign tasks with ease from the task management screen. 4️⃣ Comprehensive Reporting - Track SLAs, filter by trade or assignee, and get real-time data through a dedicated reporting widget.🔍 Whether you're looking to streamline operations, improve efficiency, or enhance customer service, IrisCX provides all the tools you need in one place. Watch now to see how IrisCX can elevate your business operations!Subscribe for more insights and stay ahead with innovative solutions like IrisCX!

Our mission is to simplify the homeowners & home builders customer experience. Let Iris do the work.

Up next

Online reviews are impactful because they reach people with purchasing intent – a total of 93% of new customers consult reviews before purchasing a product or service. With virtual CX, your team can start receiving and leveraging better quality reviews.